Per call. No set-up fees. No long-term contract.
You pay for calls handled — not for seats, shifts or software. Rates are tiered by store count, franchise stores count as part of the group, and everything it takes to run a world-class order line is included.
Tiered by store count. Quoted on your call.
Franchise stores are counted as part of the group for volume tiers.
Integration fee depends on your POS.
Pricing is quoted per store count and confirmed on your demo call.
Bring your store list and call volumes to the demo and you'll leave with a written quote and a routing plan.
Get a quoteThe things the per-call rate pays for.
Excellent customer service
Which means returning customers and stronger brand loyalty.
Better use of in-store labour
Which means lower make-times and more orders fulfilled.
Improved employee morale
Which means less workplace stress and lower turnover.
Pricing, answered.
How is TSourcing priced?
Per call, with no set-up fees and no long-term contract. Recruiting, training, IVR, call recording, QA and reporting are included. Rates are tiered by store count — franchise stores count as part of the group — and are quoted on your demo call.
Are there set-up fees or long-term contracts?
No set-up fees and no long-term contract. The only variable is a one-time integration fee that depends on your POS.
What's included in the per-call rate?
Recruiting, hiring and training of agents; IVR and routing; call recording; QA and mystery shoppers; campaign management; the reporting portal; and a help-desk hotline for your stores.
Get a quote for your store count.
A 20-minute call: your call curve, your POS, your routing plan — and a written per-call quote.