Privacy Policy
This policy explains how TSourcing ("we", "us") handles personal data collected through www.tsourcing.com. Data processed on behalf of our restaurant clients during order-taking is governed by our agreements with those clients, not by this policy.
Effective date: [EFFECTIVE DATE]. This document is a launch draft prepared in plain language; it should be reviewed by counsel before publication and the bracketed fields completed.
1. Who we are
TSourcing is a Tribe Consulting company providing phone, text and drive-thru order-taking services to restaurant brands. Our US office is at 1275 Boardman-Canfield Rd, Suite B, Boardman, OH 44512. Contact: info@tsourcing.com, +1 630 642 1627.
2. What we collect on this website
- Enquiry details you submit — name, company, work email, phone, store count, POS platform and your message, when you use the contact or demo form.
- Technical data — IP address, browser and device information, pages viewed and referring URL, collected through standard server logs and, where enabled, privacy-respecting analytics.
- Cookies — only those strictly necessary for the site to function, plus analytics cookies where you consent (if a consent banner is shown in your region).
3. Why we use it
- To respond to your enquiry, schedule a demo and prepare a quote (performance of pre-contract steps at your request).
- To send you a confirmation of your enquiry and follow-up communications about the service you asked about (legitimate interest; you can opt out at any time).
- To operate, secure and improve the website (legitimate interest).
- To comply with legal obligations.
4. Who we share it with
Service providers who help us run the website and respond to enquiries — hosting (Vercel), transactional email (Resend), and our CRM — each bound by data-processing terms. We may share data within the Tribe Consulting group to serve your enquiry. We do not sell personal data.
5. International transfers
TSourcing operates in the United States with delivery sites in the Tribe Consulting network. Where personal data is transferred across borders we use appropriate safeguards, such as standard contractual clauses where required.
6. Retention
Enquiry data is kept for as long as needed to respond to you and for a reasonable period afterwards for follow-up and record-keeping, typically no longer than [RETENTION PERIOD]. Server logs are retained for a short, rolling period for security.
7. Your rights
Depending on where you live (including under GDPR and the CCPA/CPRA), you may have the right to access, correct, delete or port your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any right, email info@tsourcing.com. We will not discriminate against you for exercising your rights.
8. Security
We apply the security controls of the Tribe Standard — including PCI DSS, SOC 2 Type II and ISO/IEC 27001 practices — to the systems that process enquiry data. No method of transmission over the internet is completely secure; please avoid sending sensitive personal data through the contact form.
9. Children
This website is intended for business users and is not directed at children under 16. We do not knowingly collect their data.
10. Changes
We may update this policy from time to time. The effective date above shows when it last changed.
11. Contact
Questions about this policy: info@tsourcing.com · 1275 Boardman-Canfield Rd, Suite B, Boardman, OH 44512.